We accept Visa, Mastercard, American Express, PayPal.
Installments by Shop Pay is a service that allows you to make purchases now and pay for them in four equal payments, made every 2 weeks, without any interest.
Naughty and Nice Beauty only ships to addresses within the USA at this time.
All shipping options and rates are automatically calculated at checkout.
We process and ship orders same day or next business day (Mon-Fri, excluding US holidays) Orders placed Friday evening through Sunday will be processed Monday morning. Please note that all fully processed sales orders are final.
In the unfortunate case of your order tracking number confirms delivered to the address provided on the order we would not be able to replace or issue a refund for the order. Customer is required to submit a claim directly with carrier and follow their guidelines. We highly suggest including shipping protection to your order for any unforeseen situations.
We sometimes offer promotional discounts on shipping for orders over a certain dollar amount. We reserve the right to change these discounts at any time.
If your order shipping details are incorrect, please contact our team right away at firstname.lastname@example.org. We will do our best to stop your order and make changes before it goes out. Once an order has been dispatched however, we are unable to make changes.
Before your order has been sent for shipment, our customer care team can help you change your order. If you need to make changes to your order, please contact us at email@example.com
Sadly, these unforeseen events happen during transit. It’s out of our control how carriers handle fragile items in our absence, but we assure you all packages are packed and equipped for rough handling during transit. Please inspect your order immediately upon receipt and contact us within 48 hours to report any damage. If you receive a damaged product please email us a clear photo of your damaged item, including packing slip to firstname.lastname@example.org. All original packaging materials and boxes must be retained for inspection purposes.
We know things happen. Unfortunately, Naughty and Nice Beauty is not responsible for lost or stolen packages. All claims should be filed directly with the shipping carrier and follow their guidelines.
Unfortunately, Naughty and Nice Beauty does not process returns, exchanges or refunds. All Sales Are Final.
After your order has shipped, we would send a detailed information on your tracking number. Depending on the carrier, (USPS OR UPS), you should easily have access to your package transit times and progress.
Yes, all our products are cruelty free and not tested on animals.
Most of our products are Vegan with the exception of some of our lip products. Please check the specific product descriptions to confirm if items you are interested in are Vegan.
We do our best to create swatches and images for the website to represent our products and colors as closely as possible to how it is in person. However, the actual color may appear different for everyone due to several factors such as monitor resolution, color settings, camera settings, lighting, skin tone, etc...
For all other inquiries, please contact us 24/7 at email@example.com.